Shipping Terms

Please understand that we are a made-to-order business. We do not carry physical stock so that we can reduce our costs by reducing our overhead costs. This helps us offer you the best possible product at the best possible price.

When you place an order with GradOutlet, we will begin the product of creating your product. When you place your order, please allow 3-7 business days to receive a tracking number.

Once you receive your tracking number, our various carriers delivering from our various manufacturing locations can take from 4 to 15 business days to deliver your product. We make every effort to deliver every item as quickly as possible. Please understand that the nature of our business may dictate some lengthy times for certain items. Holidays, weather, and other events can also impact times.

If your product requires customization, we may contact you prior to production to make sure we get your design just like you want it. This can add additional time to manufacturing your item(s) as well. Please make sure you add [email protected] to your address book to eliminate as much delay as possible.

Thank you for your understanding. Feel free to use the contact form if you have any questions about these terms.